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  1. Today
  2. Last week
  3. I've closed the ticket. No trouble found in the logs. I manually went through and turned on duplication for each the sub-folders that didn't duplicate. New sub-folders duplicate as they should.
  4. Problem solved. Anthony (DB) directed me to run HealthCheck on the pool and it fixed the pool utilization display discrepancy.
  5. Strange. Have you raised a Support Ticket [emoji2]
  6. Earlier
  7. Don't know why I'm just noticing these things now that I've rebuilt my pool??
  8. I recently got rid of my small (as in MB size) drives in my pool and replaced them with two 2TB 2.5" drives. These are plenty of space to hold all my backups and a DB duplicated music library. My music library is comprised of a root folder of "MP3 Music" with subfolders for each artist and album folders for each album under the albums artist. I use Synctoy to copy the library so that folder/file date and times are preserved rather than being stamped with the time the data was put on the pool drives. Part way through the copy I realized that I needed to turn on duplication for the main "MP3 Music" folder so I selected the main "MP3 Music" folder and said to duplicate the folder and all subfolders. So far so good, the remaining folders/files of the copy were duplicated in the pool as they were copied. The next day after the copy was complete I looked at my "MP3 Music" folder and found that the stuff copied before I turned on duplication still hadn't been duplicated. At this point I manually set duplication on for the main "MP3 Music" folder using the all subfolder to be included option. DB churned for a while, but did not duplicate the non duplicated stuff. I then went to each artist folder that still showed as not duplicated and set duplication for the artist folder. This works for all the album folders under each artist. It appears that DB can't handle duplication when there's more than some number of folders/files greater than some amount (in my case it was about 12,000 songs across many artists/albums that needed duplication). Or was the problem something to do with turning on duplication for a folder while subfolders/files were being created in the top level folder? I have open a support ticket.
  9. @tbar Did you get a resolution?
  10. Rebooting does not help. Both files are still there. I'll open a support case. Thanks.
  11. I have seen a couple of times that when you delete a file, it doesn't delete and then when you try again, you get the permissions message. Rebooting does seem to release some kind of lock on the file and it is then deleted. I would suggest raising a Support Ticket for the devs to investigate.
  12. Not sure if this is a Drive Bender issue or a Windows one... Twice now I tried updating the details of a picture I have stored on my server and the change hung. I had to reboot the server to get it the machine back to operating normal. Now these two files, which are located on the pool, can not be deleted or changed. No matter what I do I don't have permission. I've tried multiple things on the local server. Everything else if functioning normal. This is a Windows 8.1 machine running Drive Bender 3.1.0.0. Thanks for any help.
  13. I would suggest that you also open a support ticket, sometimes the devs miss requests in the forum. https://support.division-m.com/hc/en-us/requests/new
  14. Hi, I have 3 servers (A, B, & C) running drive bender, each with 1 primary pool (A.1, B.1, & C.1). Server A has a second pool (Pool A.2) composed of network shares from all three primary pools (A.1-C.1). This is my working space. I'd like to enable duplication from the level of Pool A.2, but have Pools A.1-C.1 ignore the file duplication setting from Pool A.2. Currently, when I enable duplication on a folder in Pool A.2, it depends which server sees the folder duplication setting first for that file that results in my new file being written to the same server twice (Pool A.2 = Pool A.1 x2) or two separate servers (Pool A.2 x2 = A.1 x1 & B.1 x1). Follow that? I'd like to be able to configure Pools A.1-C.1 to ignore all folder duplication settings in any subfolders, but have Pool A.2 be the only manager of duplication functions, so that when a new file is written to A.2, A.2 knows that it only lives on Pool A/B/C.1 and needs to be duplicated to one of the other pools. After writing this, I think my request is to change the duplication setting so that it functions at a pool level, rather than configuring it only at the service level. If I need to clarify something, let me know. Thanks
  15. Am I missing something with this, is there a download or software to install? I realize this is an old thread, but figured it was apropos.
  16. When running the trial, all that showed up in my local drive were root files and some shares. Does Cloud Xtender not show subfolders?
  17. I would have thought that a reboot would have brought the drive back into the pool as long as it's still functional. In the case where you merged it as an existing DB pool drive I'm not sure what to do to clean up the dups. It would be good to open a support request. https://support.division-m.com/hc/en-us/requests/new
  18. I recently had a drive go offline, to the point where drivebender seemed to remove it (wasn't sure this was possible). I merged the drive back in to the pool, but this has caused duplicate primary files to appear in the main pool, presumably because it's done a file verification and found a duplicate file and no primary, and made a new primary. Is there a way of finding them all?
  19. I know this may seem counter-intuitive at first glance, "why would you want to use dedup when you're using DB specifically to enable duplication?", but hear me out: Windows Server has a clever block-level dedup that's especially worthwhile for client computer backups (where many of the OS files are identical between multiple clients being backed up). For example, if Client 1 has backed up blocks A, B, C, D, and E and client 2 has backed up A, B, C, F, and G (where A-C are identical between both clients), the Dedup role can save space by only retaining one copy of A-C that it'll use if either backup is accessed. Here's how I'm seeing the possible outcomes on a simplified 2-disk pool: DB duplication enabled, Server Dedup disabled: Disk 1: Primaries of ABCDE for Client 1 and ABCFG for Client 2 Disk 2: Hidden duplicates of ABCDE and ABCFG Storage cost: ABC x4 + DE x2 + FG x2 Ideal outcome of DB duplication and Server Dedup enabled together: Disk 1: Primaries of DE and FG, plus a single copy of ABC Disk 2: Hidden DB duplicates of DE, FG, and the single copy of ABC Storage cost: ABC x2 + DE x2 + FG x2 Bad outcome: Disk 1: Primaries of DE and FG, plus a single copy of ABC Disk 2: Hidden fake duplicates of above: DB not having realized Dedup had deflated the DB duplicates Storage cost: ABC x1 + DE x1 + FG x1 and ZERO redundancy REALLY bad outcome: Disk 1: Primaries of DE and FG, plus a single copy of ABC Disk 2: Lots and lots of disk thrashing/CPU usage as Dedup keeps deflating duplicates and DB keeps recreating them because it recognizes there's something wrong with the existing ones Storage cost: $$$ as drives fail prematurely Has anyone tried this? How does it play out in the real world? Thanks!
  20. CBers

    First post

    Thanks Anthony.
  21. Check out the announcement here P.S. The X is there because we are planning many updates over the coming weeks... save us re-posting 😃
  22. I just wanted to write the first post in this forum... oh, and if you do need help in the early days of release, I recommend you send your questions to https://support.division-m.com
  23. It has been a while coming, but Anvil has finally landed! First up I need to apologise for the delay, we are well behind our intended release date... but so goes the software engineering game. So, what's what? Well... the best thing to do is head to https://portal.anvil-fs.com and register. Once you've registered, you can install Anvil via the web interface. To get up and running, check out https://support.division-m.com/hc/en-us/articles/360000860976-Installing-Anvil-File-Security and then https://support.division-m.com/hc/en-us/articles/360000861716-Getting-started-with-Anvil (which, is incomplete... but I'm knackered). Over the next few days, I'll be posting here and on the blog... in addition to writing up more articles on different aspects of Anvil, so stay tuned. In the meantime, If you have any question, direct them to support - https://support.division-m.com, and we'll address them ASAP.
  24. I had a similar issue to this and found that disabling 'Enable Side Channel Protection' worked for me.
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