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Showing most liked content since 01/24/2018 in all areas

  1. 1 point
    Anthony

    Patch v2.8.2.2

    We have a number of users reporting balancing issues, including landing zone clearing... this patch will a] Fix these issues - or - b] Allow better diagnostics via improved logging. This patch requires v2.8 To install, do the following Make sure there is nothing accessing the pool. Open the Windows Task Manager and find the process "DriveBenderService.exe", kill this process, along with "DriveBenderSmartService.exe and DriveBenderTray.exe (this will take down the pool). Download and unzip the DriveBenderWindows_2822.zip patch file, and copy ALL files to the Drive Bender folder (typically this is "C:\Program Files\Division-M\Drive Bender"), overwriting the existing files. Restart the machine. Important note - Users running WHS, or any Windows Server Dashboard, will need to update the addin's... to install, do the following Make sure the dashboard is not running Open the Windows Task Manager and find the process "DriveBenderHealthService.exe", kill this process. Download and unzip the DriveBenderWHS_2822.zip patch file, and copy ALL files to the WindowsServer bin folder (typically this is "C:\Program Files\Windows Server\Bin"), overwriting the existing files. If you continue to have issues, please enable debug logging (under settings -> performance) and forward the log files onto support (do not post log files here)
  2. 1 point
    Anthony

    Licensing server issues

    Hi all, We are experiencing licensing server issues which is 1) Preventing new license keys being sent to new users. 2) Preventing license key activation. The problem relates to DNS... and getting sorted is proving to be very slow (we are now fed up and have move providers). In the meantime, we are manually sending new key, and user wishing to activate can do so manually (see - https://support.division-m.com/hc/en-us/articles/214026283) Otherwise, it should be working again in a day or so.
  3. 1 point
    There have been a couple of reports of a permissions problem in the last few days. I would suggest you open a ticket with the developer. https://support.division-m.com/hc/en-us/requests/new
  4. 1 point
    w3wilkes

    Permissions network shared drive

    This is the 2nd report of a permissions problem in the last few days. I would suggest you open a ticket with the developer. https://support.division-m.com/hc/en-us/requests/new
  5. 1 point
    Anthony

    Patch v2.8.2.2

    Yes for sure... there may be some small tweaks based on user feedback, but this will be in the v2.9 release.
  6. 1 point
    w3wilkes

    Landing Zone Tweaks / Help?

    Sorry I can't help other than suggesting you open a support ticket for these questions. https://support.division-m.com/hc/en-us/requests/new
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