w3wilkes

You should definitely open a support ticket with this question https://support.division-m.com/hc/en-us/requests/new I would tend to agree that we should be able to shut this off.

When you say you "indexed" your music folder is that a SONOS function, Windows indexing, from the local DB machine or a remote machine? Did you try it without indexing?

I know little to nothing about SONOS, but I have my music library in my DB pool and access it using Logitech Media server with no problems. Does SONOS have restrictions on using a network drive. I do know that there's a limit on the size of a music library that SONOS can handle or have they now added an interface to go through iTunes?

I think you can delete one of the pool drives using the Drive Bender manager using the "Remove redundant pool(s)". When you defined your pool DB would have removed the drive letters for the K and L drives so it should be just fine for Windows to assign K to another drive.

Have you made sure you are the owner of the files / folders in the pool? Here's how to check and take ownership https://www.windowscentral.com/how-take-ownership-files-and-folders-windows-10

Drive balancing isn't the only thing that will wake up the drives. Here's something in the DB FAQ's you might be interested in https://support.division-m.com/hc/en-us/articles/333757024875-How-do-I-disable-all-internal-scheduled-tasks- Be sure you understand the implications.

The best thing to do is open a support ticket with the developer for guidance. https://support.division-m.com/hc/en-us/requests/new

Moved this to the correct place. This was posted in Xtender... I've seen it take up to a couple of days to report correctly. Don't know why. If it doesn't straighten out you can open a support ticket.

Since you have other PC's you can use why not just pull the drive to be replaced, put it in another PC along with the replacement drive and do a full copy of all contents from the old to the new drive, label the new drive to DB <whatever it was> and then put the new drive back in the DB pool machine and bring it up.

I wonder if you could uninstall DB, remove one of the DB drives you were going to keep, install new larger drive, do a disk to disk copy of everything from the drive that is being replaced to the new drive and make sure to label it the same as the volume label of the drive being replaced. Bring the system down. Remove the drive being replaced and put the other drive back in. You should now have basically the same drive configuration you had when you uninstalled DB. Now install DB and then boot the system. Seems to me that this should work. I would open a ticket and run this past the developer to see if there's a "gotcha" here that I've missed. https://support.division-m.com/hc/en-us/requests/new EDIT: I think you might have to unregister your DB software before uninstalling it and then reregister when you reinstall it.

Have you uninstalled DB and reinstalled? This won't touch the data on the drives so it should be a safe thing to try. If that doesn't do it I'd really recommend a support ticket as I suggested earlier.

Judging from the space used reported on your display it appears that the data is still on the drives. What does the folder structure on the DBn drives look like? What happens when you reboot the system? You might want to open a support ticket if you can't figure it out. https://support.division-m.com/hc/en-us/requests/new

There have been a couple of reports of a permissions problem in the last few days. I would suggest you open a ticket with the developer. https://support.division-m.com/hc/en-us/requests/new

This is the 2nd report of a permissions problem in the last few days. I would suggest you open a ticket with the developer. https://support.division-m.com/hc/en-us/requests/new

Sorry, When you posted this and nobody had responded other than me on your other post I just figured you would open a ticket.

Did you open a ticket as I suggested in your other post. That suggestion would apply regardless of your post being in the Cloud Xtender section.

That CPU usage seems high to me. What CPU do you have and what is your pool configuration? You might want to open a support ticket, https://support.division-m.com/hc/en-us/requests/new

You need to open a support ticket to the developer. He sometimes doesn't look at the forums. https://support.division-m.com/hc/en-us/requests/new

Sorry I can't help other than suggesting you open a support ticket for these questions. https://support.division-m.com/hc/en-us/requests/new

You can open a ticket for a feature request too. I think it's the best way for the developer to track feature requests. From what you say, I'm gathering that you are using a Landing Zone SSD and want the ability to exclude files from going to the Landing Zone when created and just be written directly to any regular pool drive. I believe that this would be doable with the implementation of a LZ exclude file. It would also need the ability to be refreshed on the fly if file names were added and/or deleted from the LZ exclude file.

I don't think you can direct a folder to a specific pool drive.

You absolutely need to open a support ticket on this so the developer can assist. As far as I know you're the only one with this issue. https://support.division-m.com/hc/en-us/requests/new

To make sure the developer sees this you should also open a ticket. https://support.division-m.com/hc/en-us/requests/new

What do you have your display settings at? Is it greater than 100%? If it is, the DB management console may not scale well.

I think you should open a support ticket and maybe suggest a "feature". Something along the lines of being able to exclude certain files or files from a certain process be excluded from writing to the landing zone.