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CBers

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Everything posted by CBers

  1. @JohnDoe Have you updated the ticket from #1 above, requesting further information? I would suggest raising tickets for #2 and #3, so that the developers are aware. Thanks.
  2. @1971camaroguy For future reference, in case you do it again, you don't have to do anything with your drives in DriveBender before moving to a different computer, as it will detect them when you first open the UI and ask if you want to restore the pool. I've done this multiple times over the years.
  3. I would suggest that you raise a Support Ticket, if not already done so.
  4. If your pool has enough space, then you can remove a drive and DriveBender will move all of the files off of it to the other drives in the pool. If you adding new drives to increase the pool size, then I assume you don't have the space to do that, in which case the only option is to swap the drive out. You could force remove the drive, as though it had died, add the new drive to the pool, then once you had sanitised the old drive, copy the contents of that drive back to the pool.
  5. On a clean install, once you start DriveBender, It will see the disks that you previously had in a pool and ask if you want it recreated. You say YES and it'll do it. Nothing needs copying from an old install. I've done this many times over the years.
  6. Keep us up to date with what the support team reply with please.
  7. @gethin No reason why you can't stop and restart the copy of you're doing it in Windows/File Explorer. I'm running v3.7 on my 2 servers without any issues. The latest versions have a faster enumeration of folders, so you may well see a speed increase.
  8. Not sure why an SSD would drop out as a landing zone, as I have one in my system. I would raise a Support Ticket and ask the developers. https://support.division-m.com/hc/en-us/requests/new
  9. FWIW, I upgraded from v3.6 to v3.7 on 2 separate servers without any issues.
  10. There is this 3 year old post, but doesn't really tell you how to set it up: https://support.division-m.com/hc/en-us/articles/115000392423-What-is-SnapRAID-mode-and-how-does-it-work- Alternatively, you could raise a Support Ticket: https://support.division-m.com/hc/en-us/requests/new
  11. Can I suggest that you raise a Support Ticket to ask that question. https://support.division-m.com/hc/en-us/requests/new
  12. Can I suggest you raise a Support Ticket, as there may be something MS have changed/added that may conflict with DB. https://support.division-m.com/hc/en-us/requests/new
  13. Yes, you can remove it manually. Might be worth raising a Support Ticket so that the devs can ask for any logs surrounding the issue.
  14. Glad to hear you all back up and running.
  15. I would uninstall DriveBender, then reboot and start the DB install again. If that still doesn't work, then uninstall and remove all entries in your registry relating to DriveBender, then reboot and reinstall. You can map letters to your drives via Disk Management.
  16. Apologies, the GUID folders aren't hidden. In the root of the drive, you should have 1 folder and 3 files. The folder is where your content is stored. You could move everything from that folder to the root of the drive, then delete the folder and files, so all you have in the root of the drive is your content. If you do the same with all of the drives in your pool, then you will be back to before ever creating a pool. Delete the pool from the DB UI and reboot your PC. Then once it's back up, start from the beginning again, create a pool and add the drives one by one to it. This is how I
  17. You copied all of the hidden GUID folders that reside in the root of the drive? This is the manual way of swapping drives: https://support.division-m.com/hc/en-us/articles/214025823-How-do-I-manually-remove-a-drive-from-the-pool- I would first have tried to SWAP the drive via the UI, but looks like you've gone past that. You could delete the pool, move the content on the drives to the root of the drive, remove the hidden GUID folders and then start afresh, by creating a new pool and adding your drives one at a time to the new pool. That's one way of getting it up and running and something
  18. Did you follow the procedure for swapping a drive, or do it within Windows? You should have added the new drive to the pool and then removed the old drive, which would have moved the contents and then removed the drive. You may have to out the old drive back into your PC and restart and see if the pool comes back. How many drives do you have in the pool, without the new one?
  19. I've had the "requires admin" message a few times myself iver the years and a simple computer reboot seems to resolve it. Which version are you on?
  20. I lieu of a response from Anthony, you could always raise a Support Ticket, but I doubt there will be any issues.
  21. Thanks Anthony.
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