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  1. OK, I got the pool restored (it DID find the drives and offer when I launched DB Manager). However, there's really no way I can "release the license" on my old PC. You see, as I mentioned, it's dead. I can't login to it or start it in any way. Do I need to contact Support somehow to manually release that license?
  2. I think my MB (or some other component) of my PC died over the weekend. Couldn't get the PC restarted from dead (would not post, and the power tests fine). I have another PC that was "idle" and am re-imaging that on separate disks with Win7. What is the procedure to take my DB "data disks"/pool and get it mounted on my "new pc" (obviously without losing any data)? Appreciate any tips and tricks. -AJ
  3. Appreciate the post/reply. I don't have any issues with space on my C-drive, and the error is different than that described in that post. Very interested if you hear back from the support staff...I may log my own case if yours is significantly different (or maybe in either case it's a good idea). -AJ
  4. I am noticing at series of "volsnap" Errors reported in my System log whenever Crashplan starts trying to perform a backup. I guess it uses VSS to get a consistent set of files to incrementally backup. The error message is: That's bad, I think, because now I don't know how consistent my backups of my PC are. Is there a workaround for v1.9.5.0, and is this going to be "fixed" with v2 (seems like a Shadow Copy compatibility issue that I think has been discussed before) Thanks, AJ
  5. Concur with jmone...I saw fairly consistent speeds in excess of 115MB/s transferring video files (large files) from an internal SATA drive to a DB pool...was happy enough with that.
  6. Sorry, my fault for not replying-back... I did open a support ticket, and DB support said this is a feature being added to v2.0. They said something about restarting/rebooting to clear the notifications. To be honest, I haven't gone back to look since rebooting the PC recently to see if they clear themselves (I would think you'd want them to persist across reboots). That's the scoop. Thanks for taking the time to read and reply.
  7. I ended-up buying HD Sentinel "Pro", and it told me almost the same thing. 9 days. I don't know how long that disk has been like that, so I can't comment on whether that's even close to accurate. I liked that the s/w was able to tell me that the drive was still in warranty and got me to the right website to RMA it. I sent it back, and from the email thread I've received, it sounds like Seagate is sending me a new/replacement drive.
  8. My desktop crashed this morning with a 0xA (IRQL_NOT_LESS_EQUAL) and the rudimentary analysis shows it was either in ntoskrnl.exe or ntfs.sys modules -- but I am pinning this on DB for the time being. I can send the dump or whatever is helpful. This is disturbing. I rely upon my desktop for work, and can't have it in an unstable state like this. I logged a support ticket and asked what I could send. Has anyone else received any (official) follow-up info from DB Support??? -AJ
  9. I'd like to "discuss this" further... To your first point, the OP says he's copying "143gb on ~150 files". I read that as there is a total of 143gb spread across about 150 files. That means each file is close to 1GB itself. I would not consider this to be a collection of "several small files." To your second point, I don't know why this would matter. I don't know the technical details, but each DB pool is probably/possibly implemented like a filter -- very much like a real-time AV filter. When an I/O request hits, DB has to re-direct to the underlying partition and basically provide a conduit between the two, and in the case of duplication, it has to split the request down two paths. With any reasonably recent SATA controller, this is not single-threaded...the I/O can continue to two disks simultaneously. So while it IS "writing twice as much data", it should not be a linear slowdown by any means. (Likely, if one disk is faster than the other, DB probably has to wait for the least common denominator to finish.) IMHO, one would expect maybe a 5-10% performance penalty using DB pools with recent hardware (assuming sufficient, spare CPU and Memory). If we're seeing a 50% reduction in performance, _I_ would submit that is unreasonable.
  10. I haven't loaded any standalone HD Sentinel product. I was on the fence (kinda why I posted the question)...and great feedback, btw...thanks. The DB "Drives Dashboard" with the "Show Advanced Options" open has all green except for the "S.M.A.R.T. status: Bad". Showing the "SMART Attributes" doesn't really reveal anything spectacular, but those are really confusing to be honest (did review the informational page at HD Sentinel site, but still couldn't figure out why the drive is complaining). I ordered a couple new WD Red disks, and will replace this one just to be safe. But I'd love to take this thing out and put it through some testing to verify or refute the status. Does HD Sentinel have a "Thorough Test" type of function that will seriously test a SATA disk?
  11. Is this in reference to the Cloud Storage feature for duplication coming in v2, or are you saying that you use CrashPlan in its normal/intended-usage-scenario for backup of your PCs? (I'd like to do the latter, but am just thinking in my head what I may have to do/avoid. I think if I point CP to the pooled drive/mount, it should be fine. But open-file-copy would be a question I would have - I don't think CP uses VSS, but since you mentioned you were struggling with it, it's a concern.) -AJ
  12. Can I suggest that someone "official" (Engineering, maybe) make an FAQ out of this with a "Best Practices and Options" KB article? It appears I have this to do, and I think I understand how "Remove" and "Swap" might work, but an official recommendation and technical details around the process would be absolutely fantastic and confidence-building in the product. ALSO: Feature Request: Maybe an OPTION when SMART indicates a critical issue with a pool-member-disk, either have DB "avoid" writing anything further to that physical disk, and/or automatically initiate a "Remove" (assuming that the above posts are correct, and Remove copies all files off this disk and then marks the disk offline)?
  13. Can I use the "Replace Drive" functionality, or what does that do? Do I need to copy everything off manually? Thanks, AJ
  14. Just added some existing drives to a new DB pool (new install), and the SMART Status for one of the drives shows "Bad" -- but all the (other) values listed are OK. Should I trust the SMART Status of Bad, and get my data off this disk ASAP, or could this be a false alert? Related: Is anyone running hdsentinel Pro alongside DB, and does that work OK (no conflicts)? Thanks, AJ
  15. I just "put together" my DB pool with three existing drives -- one that I pulled and moved from an old PC. This resulted in me having a fully duplicated "Dropbox" folder. I got that resolved, but now I see hundreds of Notifications about having renamed files (for the individual duplicates). Is there some way to purge "all" notifications and log entries? I'm happy to see the info, but I don't need all those entries cluttering-up the interface now that I've seen them. Thanks, AJ
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