[Resolved] All folders gone?

[thepregnantgod 3]

Rebooted my Win8 system, 17 drives, one pool.  DB says the pool is healthy.  Shows the amount of used space vs free space.  The Mount is valid.  However, when I click on the mount all folders are gone.  When I go into the DB manager, mount management (where you look at what folders are duplicated) all folders are also gone. 

 

I removed the mount point (did not delete it); then recreated it - same letter.  Still can't see any folders.

 

Assuming my data is still there, I mapped a drive (all drives show up), to the letter E:.  Went to open the drive and it said "access denied."

 

Has anyone else had this happen?

[edcortes 0]

I had the same issue!  ALso, when I recreated the folders, nothing came back, even though the console showed all of them.  Time to restore to the last server backup

[w3wilkes 184]

If the console shows them and the free space/allocated space seems right then the files are there. I'd be trying the last version of DB I had that worked (I always keep a copy of the installs so I can fall back if needed). You can just install a older version over the top and it has worked fine for me.

[edcortes 0]

I was able to restore the system to it's Monday backup.  When it rebooted, everything was there and accessible.  I'm still not sure if it was the upgrade, or if the MS patches were the cause - I suspect the patches.

[w3wilkes 184]

You're not the only one seeing issues with DB 1.9.0.0 so I suspect the problem is with DB. Others have been able to use the WHS Create missing folders function to get missing folders back with all contents so that's why I think it's a DB issue.

[CBers 99]

You're not the only one seeing issues with DB 1.9.0.0 so I suspect the problem is with DB. Others have been able to use the WHS Create missing folders function to get missing folders back with all contents so that's why I think it's a DB issue.

 

 

Is this a WHS Dashboard issue ??

 

 

I look after 3 DB pools under Windows 7 and all has been fine.

 

 

[thepregnantgod 3]

Whelp, I'm going through the painstaking process of rebuilding all my file folders spread over 18 drives manually.  If anyone has any experience with this, please let me know.

 

DB, this is your last chance.  Great program but spending the next two weeks copying files to one drive at a time, then piecing through each folder to remove duplicates is not worth the $40 I paid you.

[Anthony 263]

The shares are all still there, just not visible because of an issue with the order some Windows services are starting. To gain access simply restart the DB service.

We have addressed this issue with v1.9.1.0 which is now available.

 

Download here

[Anthony 263]

@thepregnantgod

 

Did v1.9.1.0 sort this issue out for you?

[edcortes 0]

It works perfectly - thanks for the quick turnaround!