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hollidayjr

[Resolved] VHyperdrive4.sys Hangs on Shutdown/Restart

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Drive bender works very well in all areas except when I shutdown or restart my server. Then the system halts with event viewer showing a "bug check" error code 1001 and creates a memory dump. When I debug the memory dump file it shows "vhyperdrive4.sys" as the faulting driver. I get no other errors or faults at any other time and the program works flawlessly- only when I restart or shutdown.

 

If I uninstall the drive bender software the bug check error goes away and computer restarts and shuts down normally. When I reinstall software the problem comes back the same.

 

Anyone else had this problem or seen these "bug check" errors??

Thanks for a terrific program.

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I have just started getting random restarts on my Server 2012 box and was researching the cause and found that I too am getting blue-screen errors caused by this vhyperdrive4.sys. I am still on DB version 1.4.6.0 but when attempting to upgrade to any newer versions it is causing my server to not allow anyone to log in I even tried the whole uninstall reboot install method with no joy. Hope someone can figure out why the blue-screens are happening.

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I submitted a ticket on the 19th, but have not received a reply yet. Has no one else noticed these bug check errors in event viewer after a restart??

 

Sorry for the delay in getting back to you, I have been investigating your specific issue.

 

Moved to support.

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