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jibenito

Problems with big files

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6 minutes ago, Brenex said:

I can do that. How do I go about sharing them?

You'll need to switch on advanced I/O logging for this particular case and then email the logs. All the details should be here:

https://support.division-m.com/hc/en-us/articles/333757012755

Have you got an open support ticket? I expect you'll need one if not. To prepare you, these are the questions that were asked of me:

  1. What sort of file sizes are we talking about?
  2. Do you have enough free space on a/each drive(s) in the pool?
  3. Are you able to replicate this easily?
  4. How many drives do you have in the pool, and what is the free space on these drives?

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