Mathias 0 Report post Posted October 11, 2019 I have to confess, I made a big mistake when installing Anvil after rushing after the free giveaway license. Now I'm unable to uninstall Anvil. I've searched everywhere to find some information about how to uninstall the software but without any luck. I've even reached out of Division-M twitter page and this support forum seems stone dead. Seriously, do I have to reinstall Windows to get rid of this software? Anvil is supposed to protect you from ransomware and malware, but I got very suspicious feeling after installing this software that basically connects you entire computer to "the cloud". When you can't even uninstall Anvil then your software are pretty much the definition of the kind of software you want to protect yourself from. So, please help me out ASAP! Quote Share this post Link to post Share on other sites
w3wilkes 176 Report post Posted October 11, 2019 You should get a response if you do a support ticket. Things have been pretty slow on the boards. I would have thought you could uninstall from "Programs and Features" in control panel, but I have no direct experience with Anvil. Here's the support link; https://support.division-m.com/hc/en-us/requests/new Quote Share this post Link to post Share on other sites
Mathias 0 Report post Posted October 15, 2019 Hi, Currently you can't even submit tickets for Anvil. With just a hand full of users of Anvil I would expect someone at Division-M to read this forum. Quote Share this post Link to post Share on other sites
w3wilkes 176 Report post Posted October 16, 2019 I sent a note to the developer and referenced this thread. Quote Share this post Link to post Share on other sites
Anthony 261 Report post Posted October 16, 2019 You should be able to uninstall Anvil via Windows add/remove apps... are you not able to do this (see attached image)? If this is not the case, log a ticket https://support.division-m.com/hc/en-us/requests/new (we have added Anvil as a product) and we'll get you sorted. Quote Share this post Link to post Share on other sites
Mathias 0 Report post Posted October 23, 2019 Using uninstall does not work. When I try to uninstall I get an Anvil notification window in the right bottom corner saying "Error, invalid command line options!". Quote Share this post Link to post Share on other sites
w3wilkes 176 Report post Posted October 24, 2019 From what Anthony said in his response you should now be able to open a support ticket for Anvil on this error. See his response above for the link to open a support ticket. Quote Share this post Link to post Share on other sites
Mathias 0 Report post Posted October 25, 2019 15 hours ago, w3wilkes said: From what Anthony said in his response you should now be able to open a support ticket for Anvil on this error. See his response above for the link to open a support ticket. I've already created a ticket but so far no response what so ever. I guess those guys are really busy supporting thousands of thousands of Anvil users. 😂 Quote Share this post Link to post Share on other sites
w3wilkes 176 Report post Posted October 25, 2019 Did you try doing the old fashioned Control Panel -> Programs and Features and then do the uninstall from there? Did you reference this thread in your ticket? I can't speak for the response, but Anvil isn't their only product. I think the developer does this work part time and where he is in Australia it's currently the weekend. 1 CBers reacted to this Quote Share this post Link to post Share on other sites
Anthony 261 Report post Posted October 26, 2019 18 hours ago, Mathias said: I've already created a ticket but so far no response what so ever. I guess those guys are really busy supporting thousands of thousands of Anvil users. 😂 We did receive your ticket, and we are working on a fix. 1 CBers reacted to this Quote Share this post Link to post Share on other sites
